Panera Bread - Cleveland

I would advise against visiting this Panera location. The staff seem disinterested and unmotivated to fulfill your order. I ordered a turkey avocado BLT, but they forgot the bacon—just like they've forgotten something on almost every meal I've had here. I'm done with this place. I can accept an occasional mistake, but this has become a consistent issue. When I'm paying over $14 for a sandwich, there's no reason they shouldn’t get it right at least 98% of the time. Additionally, the exterior lights were off, making the place look closed, even though the website indicated they still had an hour left in their operating hours.

The restaurant was unclean, with dirty bathrooms and a messy dining area. For lunch, it wasn't worth the price of $20–30 per person. The food was a solid 3 out of 5, but the service only received a 2. The overall atmosphere was disappointing, scoring a 1.

The food and service are excellent. My only issue is that every time I sit down to eat, it’s often difficult to find a clean table, even though there are plenty of staff around. As someone who works in the restaurant industry, I understand how chaotic things can get, but it shouldn’t be this challenging. Overall, I’d rate the food a 5, the service a 5, and the atmosphere a 3.

It's just so expensive at Panera and if they're sloppy sandwiches that don't come out like they should they just do it so quick and not very personable people the atmosphere is not very welcoming Service: Take out Meal type: Lunch Price per person: $20–30 Food: 2 Service: 1 Atmosphere: 3

Friendly staff that goes beyond the expectation and maintains a clean dining atmosphere. Service: Dine in Food: 5 Service: 5 Atmosphere: 5