Waffle House - Clayton County

Great Service! Felt a positive energy when I walked in. Sometimes you can feel when the service will be unacceptable like the WH I went to in Ellenwood before coming to this one. Friendly staff!!

This location in Ellenwood,GA we will return, food was good the service was great. We had a great Server name Mike who was friendly, attentive and funny. I definitely recommend this location.

Waffle House in Ellenwood, AnvilBlock.I am given this one star review because of the employee Tay or Tate. A young lady that may have just started by her actions. Due to her the line was being held up. I placed my order online at 7:48 AM. It said be there by 8:21 AM for pick up. I arrived at that time my order was not ready. The only person who knew about it was Tate, and when I asked her, she looked at he paper huffed and puffed and put the paper back down. I didn’t think that meant anything until 15 minutes later I heard a gentleman call in my order and then say, “OK Tay I called in your online order.” Now my order is being created after I sat there for 15 minutes waiting patiently. Tay still wasn’t paying attention to my order so others on the line had to get it plated. Another gentleman put my order of pecan waffles in, however, one of them disappeared. So then I had to wait for another one to be made. All this time No communication from anyone. No apology no acknowledgment. Nothing.Were they busy, yes, and everyone who came in after me got theirs and left. Now I get my food at 8:50am with no cheese in the hash browns. She take the plate and they correct it. STILL NO APOLOGY. $40ish paid online with the tip. I didn’t ask for a refund because they are working hard and they are busy but this had to be said.Young lady you have some growing to do in customer service. Maybe it’s your first job, I don’t know, but please, I hope you read this message and learn from it. Customer service goes along way. A smile goes my way. And apology goes either further. Acknowledge your mistake, apologize and quite possibly all could be well. But when you do nothing and appear frustrated after you made your mistake that others helped you out of, and still no apology is not OK. Please excuse any typos, because I’m irritated but you get the point. Young lady please do better here or where ever you work in future.

I'm leaving this review strictly for the ONE GUY who is currently in Waffle House by himself. A sweetheart who's working every single job ALONE but only getting paid for one position. Give this man a RAISE!! If I was getting food for myself, I would've stayed. He apologized and it's not even his fault that the servers won't show up smh. Thank you to the sweetheart with the locs. Make sure you get recognized for your hard work but again, don't work too hard. You holding it down solo. ???

The employees are down right Rude, a belligerent. Sat down with family no one spoke, no one took our orders at all employees ware just standing around on there phones.