Starbucks - City of New York

If you want lite ice, ask for half of the ice cup. There's NO restroom. There's only 1 bench area to sit; the rest are stools.Vegetarian options: They have nondairy milks available

Walked in and waited for the cashier to finish what they were doing (understandable as they were working the bakery) but as they came back to the register they never asked if I was ready to order but proceeded to tap away at the screen (unsure of what they were doing) then an EMPLOYEE cut in front of me and started placing an order. After seeing that, I ordered through the app and had to wait 10 minutes for my order…had I been able to order at the register I would’ve gotten my drink in 5 minutes and could’ve grab my breakfast but nope couldn’t do that because EMPLOYEES are cutting in front of customers. Never coming here again, I’ll be ordering through the app to pick up my drinks because the customer service in here is terrible.

I had a frustrating experience at this restaurant due to the manager, Renee. She insisted on charging me extra for steamed milk in my Café Misto, even though steaming is typically included in the price. I've been getting this drink every day for years at the same price, but today, Renee smugly tried to charge me $5.50 instead of the usual $4.63. On principle, I walked out without my coffee. As a manager, she should understand how pricing works. I'm very disappointed!

I visited the restaurant recently, feeling a bit rushed as I had an urgent job interview coming up. I needed a specific ingredient for a recipe, and fortunately, the friendly supervisor on duty that morning, July 21, 2023, was incredibly helpful. She provided me with the tiny ingredient that I couldn’t find at the nearby Whole Foods, and I was so relieved, as my interview was approaching fast. I initially thought I had the ingredient at home, but my partner had used the last one without telling me—again! I truly appreciate the support I received! Having worked at Starbucks for six years, I always enjoy connecting with fellow partners and helping each other out!

The staff here is extremely friendly, and they prepare the most delicious drinks.