Baskin-robbins - City of New York

I waited outside and rang the bell for 10 minutes, but the staff inside didn't seem to care at all. I'm pretty sure one of them looked at me five times and just ignored me!

I recently visited this Dunkin' for the first time in a while, and I was disappointed by how slow the service was. I ordered a bagel with butter and a frozen lemonade, but it took me about 10 minutes to get through the line, even with just two people ahead of me. After that, I waited another 10 minutes for my bagel! I saw it just sitting in the toaster for over five minutes, ready to go. Honestly, it felt like the staff were moving at a turtle's pace—actually, turtles might be faster!

I often find myself here on weekends at night, trying to sober up with something sweet and carb-heavy, though it never really works. Regardless, the staff has always been tolerant of my behavior when I'm drunk, so I'm giving this place 4 stars. Thumbs up, and I'll see you this Friday night!

What can I say? It's a Dunkin Donuts. The good thing is that it's open 24/7, so it gets you out of pickle when you need a coffee fix really early in the morning.

This is the worst location ever the short guy that wears the manager badge is the worst representation for the brand . Considering their prices have gone up in our at times more expensive than Starbucks they need to do a better job and re-train their staff including leader ship on how customer service work when a customer is buying a cup of coffee and asked for simple things like a sleeve you can't get upset and if you ran out and they asked you to double cup it you should just do it after spending eight dollars on a latte and a bagel yes 8 He was upset because I asked for a sleeve and started to tell his coworker that the coffee is not even hot