Auntie Anne's/cinnabon

A very small pretzel and Cinnabon place right by the Port Authority. It is more like a storefront than an actual store. The food is hot and fresh but I can't see spending four bucks on a pretzel no matter how good. Lines move very slowly.

Slim pickins Cinnabon had most options available. Pretzels, not so much. Barely anything to choose from. Wait for another flavor was told to be an 8 minute wait to the customer in front of me. Employee seemed to completely hate his job and was not friendly by any means.

I don't know if it was the time of day I went, but the pretzels here are usually not that fresh nor tasty. The location is smack dab near Port Authority/ Times Square area, so maybe that's the reason why there is also very little selection every time I visit. Very bad representation of this chain which is pretty tasty at other locations.

Terrible. Just terrible. All of workers are soooo rude and they seem not happy. And also don?t know what they are doing. I don?t care if pretzels are good. It?s not all of quality of foods. Also workers keep telling customers they have to wait for their pretzel and telling them wrong minutes. I have waited like 20 minutes when they told me 8 minutes. Wouldn?t recommend this place to anyone. There are more Auntie Anne?s in city so go somewhere else

Walked 10 mins to get my daughter a pretzel only to find them closed! Closing time says 11pm. I arrived 10:25!