Gyu Kaku Cincinnati

The food was wonderful. First time experiencing something like this and thoroughly enjoyed it.

We very much enjoy our time dining with the variety of items.

I come here all the time for date nights. The experience is very fun, and the food always tastes great.

During this visit, we had a reservation for 4:45, but when we arrived, we had to wait. I understand that things happen, but the strictness from our previous visit shouldn’t have been reflected in how they treated us this time. I made my reservation and expected to be seated at that time, but they weren’t ready for us. Once we finally sat down, it was frustrating to get our grill started; it took almost 14 minutes because they were so slow, even though there were three other open tables. They could have easily moved us, but again, it felt like Gyu-Kaku was inflexible in accommodating us. At one point, they wanted to serve salad, rice, and roasted chicken right where our grill should have been, which made things even more awkward. I truly enjoy dining here, but it can be frustrating when the staff adheres too strictly to their rules. They really need to be a bit more accommodating and think outside the box.

The restaurant is charming and a fantastic spot to celebrate New Year's Day! I've visited multiple times, and the food is always delicious. My only suggestion would be to clean the interior dining area, including the glass dividers and other surfaces.