Chili's Grill Cincinnati

Two crucial questions: 1. Have the frosted glass mugs disappeared? 2. Are the skillet cookies no longer on the menu? We have visited this place twice in the past two months and were...

I had one of the worst dining experiences at this restaurant. The ribs were overcooked and had the texture of beef jerky. The sausage was served cold, and the barbecue sauce tasted terrible—more like ketchup than anything else.

I wouldn't recommend visiting this restaurant. It always seems to be understaffed, as if their priority is on DoorDash and Uber Eats orders.

The waitress never came back to check on me. There were only three tables in her section, so she shouldn’t have been too busy to check in. The half slab of ribs I ordered only included four ribs; I think it should have at least six. Additionally, I dislike having to pay for my meal using the machine at the table; I feel like I should deduct that from the tip since I’m essentially doing part of the server's job.

Food was great. Our server was friendly and attentive. Interior decor was updated 6 months ago. We stopped going there years ago because of service and food quality issues. Give this location a second look.