Taco Bell - Cicero

The service here is quick and of high quality. The new manager, who is a young woman, is really nice to everyone. I absolutely love this place!

Usually I have a great experience at this point (my girlfriend and I go out our way for this Taco bell instead of the Roosevelt in the forest park), but last night was a little disappointing. I'm not sure if part of it was because we ordered through the app, but they missed some items in our order. We ordered a 12-pack of Cinnabon friends, but they had no big deal, they gave us 4 bags of cinnabon twists. Unfortunately, the cinnamon turns literally tasted like chemicals. We couldn't eat them, so they stopped being thrown away. When we came home, we realized we were missing chips with cheese, one of our burritos and a taco. I called back and let her know about the missing Burrito and Taco (we didn't know until later about the chips and cheese), and Jamie was great. he wrote my name so the next time, I'll get my Burrito and Taco. the experience was not the greatest, but Jamie made the whole much better. tldr; shoutout Jamie, this man deserves an increase.

I've been coming here for almost three years and they always get my order right. The people here are so nice(apart from the fact that I know some of the people there). The service is always good on bad days. Everyone is always ready to help you if you have a problem with eating, bath or etc. You only have a small problem I have, is the bathroom and have to tell them you have to go. Your reason is reasonable and understandable, so I have accepted the fact.

The drive-thru is very convenient, and the employees are friendly. The service is exceptional. I always take the time to submit positive surveys. I'm also hooked on the cinnamon balls!

Our experience there was incredible, and the customer service was truly exceptional!