The Bowling Green - Chorley

I made a reservation for 7.30pm at this restaurant and was served drinks by a staff member who seemed unmotivated. When we went to order food, we were told that our first choice had sold out. After reselecting our dishes, we were informed that there would be a wait of up to half an hour, even though the restaurant seemed relatively empty. Our food eventually arrived - I had the house salad and salmon, while my partner had the halloumi and veg kebab. The food itself was good, but the plates looked dirty with water marks and the cutlery was not in great condition. The waitress cleared our table with a smile, although she never asked if our meal was satisfactory. When we went to pay at the bar, we encountered yet another unmotivated staff member who took our payment without saying thank you or asking about our experience. As someone who works in customer service, I would never treat guests in this way. Unfortunately, we will not be returning to this restaurant.

Booked for the Carvery at 6pm,only to be told when we got there that there was no Carvery.This was booked the day before as a treat for our Son for doing well in his exams.The lady did apologise but we were disappointed as we were really looking forward to it had already enquired booked for this.How can you book for a Carvery at 6pm,for it not to be on? The food we ordered was nice,apart from my husbands pie which was burnt!Think the Carvery the serving of burnt food needs to be addressed.

We used to enjoy the carvery at this restaurant. However, during our visit today, we noticed that the staff were talking about a customer in a disrespectful manner. The customer service was lacking, and the food quality had also deteriorated. There were very limited options available to accompany the carvery, and it seemed like a burden for the chefs when customers requested additional items such as cauliflower. Overall, it is disappointing to see the decline in standards at this establishment.

We have visited this restaurant many times (pre Covid) when we visit our Aunt in Chorley, and we have always loved this place. I usually enjoy the carvery and was looking forward to it, but unfortunately it is now only available on Sundays. We ended up ordering from the main menu and everything was pleasant, with nothing wrong about the food. However, for me, it lacked excitement. I don't mean to be picky, maybe I was just let down by not being able to have my favorite roast dinner. The staff were friendly and the place was clean, so there were definitely some positives.

We booked the Bowling Green for my dads 80th birthday celebration and from start to finish the service was first class. We had various dietary requirements all of which were catered for. All our meals arrived hot and fresh in a timely manner. Highly recommend a visit to this lovely venue. Thank you for making my dads birthday special.