Sprzężenie zwrotne
Przekaż informację zwrotnąI 'm a charity supporter for charities of my own choice and at a time of my own choosing. It was therefore a surprise st Starbucks Charnock Richard on 22nd July when the till was seeking a different price to the advertised price of the coffees ordered. I queried the maths and was told 'It 's a cup charge '. When I said they should charge what is indicated on the board the guy said 'It 's for charity ' . When one looks for the prices and sizes that 's all you want to see so most customers won 't be looking around the wider board for terms and conditions even if it is claimed it is shown somewhere there. As I proceeded down the line various waitresses adjoined the conversation and said 'We get this all day '. I replied that I am not at all surprised. YET ....... Starbucks continues with this practice. Coffee generally is becoming an alarming price in many places. Starbucks in Bergen was about 10.80 for 2 coffees. The population will have to draw a line soon and not be prepared to go further. I wonder how the Starbucks managers etc would feel re filling their car with petrol then finding there is a pump charge added...... be it for charity or not. If Starbucks wants to donate from their own profits they should do so but they should charge customers what it says next to the item on the board. And , incidentally, the queues were long and dealt with slowly and many of the table tops around had not even been wiped clean. We called at Charnock Richard on our return run on 26th. Needless to say we got our coffee elsewhere from a machine). It tasted just as good, it was cheaper and self-service was quick.The seating area was also queiter and cleaner Also no mandatory charity 'donation 'When is the asking price not the till price cup charge!
Service was hideously slow. 30mins for 4 drinks with very few customers to serve. Drinks were half full of froth so had to return for a top up. Staff were chatting to one another, dropping things, not at all fussed about the customers or care for the drinks being made. Highly frustrating on what was a family treat. Northbound 1st June 12.30-1pm
A FLAT WHITE IS NOT A CUP OF FOOKING HOT MILK It’s coffee preferably hot and strong with milk foam on top. It is not a luke warm cup of milk
Queued up for a tall latte on Friday Nov 10th. This one drink was advertised at a whopping £3.75... As if that wasn't bad enough, the server actually asked me for £3.80 When I challenged this and pointed out the advertised price was less, I was told flatly that this was the price for drinking in. When I told the server I was taking the drink out, he told me the price was still £3.80 to cover their cup charge. The advertised price SHOULD be the price paid. Isn't it illegal in the UK to sell this way? And Starbucks are not saving the planet by charging extra for a paper cup and plastic lid. They are already robbing people with their prices. Starbucks should be boycotted!
Lovely friendly staff and the service was excellent. I had fruity toast and it was amazing it was quite busy but the staff couldn't have been better.