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Przekaż informację zwrotnąI visited this restaurant three times in October and each time was top-notch. The price and quality were perfectly balanced, and the carvery was excellent.
The service at this restaurant is lacking. We ordered a full English breakfast, only to be told they were out of eggs. How can you have a full English without eggs?
When I was ordering at the counter, I witnessed a woman entering the cafe area with a dirty rag and no spray to clean the tables. She used the same cloth to wipe the tables, window sills, and then went outside to do the same. We were the first customers of the morning, but the cafe floor had litter under the tables and appeared dirty as if it had not been mopped. We will not be coming back.
Food was okay, but took a long time to come, and for what you pay you dont get very much at all! Was quite disappointed in all honesty. First time we have tried this cafe, but in future if visiting the garden centre we will dine at the Highfield across the road. Very similar prices but twice at least the amount on the plate than you get at Gardeners Retreat!!
We were the first customers to order lunch at 11-25, 25 minutes later we were informed that my choice of jacket potato filling was not available, neither was my second choice. After a further 10 minutes we were advised that my first choice had been “found”. 40 minutes after placing our order our food was delivered. The breaded plaice was very thin, mostly crumbs and definitely overcooked. My jacket potato not the filling) had a most peculiar taste which I couldn’t identify. No satisfaction check was made. The staff looked miserable, no smile or pleasant comment. Not a good experience and could not recommend this venue.