Jack In The Box - Chino Hills

I just wanted to be quiet. but already, no problems. great customer service.

This location (for lack of a better word) Sucks. They’re always closed by 1030 maybe sometimes sooner. How is it open late if they close before McDonolds.

They got my order wrong. Do your breakfast sandwich come with no sauce at all? Pretty dry! Ordered double meat got 1 paid for 2 meat.

I went through the drive thru and the lady who took my order made a mistake on my order. Instead of offering to fix it she had a attitude and said well you want to keep it youpaid for it. I'm like so what now I have to pay twice. Then she says go to the front. I ended up going inside like you didn't refund me and charge me the correct cost of what I ordered.She continued to blame me like four times saying you need to confirm the order next time. I told her I told you twice what I wanted. I told her I wanted breakfast. I want 2 number 26's and that is the loaded breakfast. Finally she walked away. I believe the woman who refunded me and charged me correctly was a manager she was nice. The woman who was in the drive thru at 10:57am- 11:00am 12/3/2021 has a attitude problem. Don't blame a customer over and over when it's your mistake.

I went through the drive thru and the lady who took my order made a mistake on my order. Instead of offering to fix it she had a attitude and said well you want to keep it youpaid for it. I'm like so what now I have to pay twice. Then she says go to the front. I ended up going inside like you didn't refund me and charge me the correct cost of what I ordered.She continued to blame me like four times saying you need to confirm the order next time. I told her I told you twice what I wanted. I told her I wanted breakfast. I want 2 number 26's and that is the loaded breakfast. Finally she walked away. I believe the woman who refunded me and charged me correctly was a manager she was nice. The woman who was in the drive thru at 10:57am- 11:00am 12/3/2021 has a attitude problem. Don't blame a customer over and over when it's your mistake.