Russells Cafe - Chichester

I have visited this restaurant a couple of times but have never tried the food before. However, on a quiet Saturday lunchtime, my wife and I decided to give it a try. I ordered a ham, egg, and chips dish, which I thought would be a safe choice. Unfortunately, one of the eggs had a runny yolk while the other was solid, and the thinly sliced ham seemed to be grilled in a strange way. The chips were the highlight of the meal. My wife ordered a chicken flatbread with sweet potato fries, but the waitress informed us that there was no avocado for the wrap and offered to fill it with something else. Despite this warning, we decided to proceed. The flatbread arrived without the fries and was disappointing - the chicken was dry and there was only a small amount of bacon. After realizing the mistake, we asked about the fries and eventually decided to cancel our order and return the flatbread. The staff graciously offered to remove the items from our bill. Overall, it was a disappointing experience due to the lack of training for the staff and direction from management.

Had a wonderful brunch here on Saturday with my daughter. I had the healthy brunch with avocado, toast, mushrooms, hummus and my daughter had salt and pepper squid. Food tasty, service excellent and quick, prices reasonable. Lovely decor. We took cake away from the fantastic Knead bakery and that was gorgeous too. We did visit before and had a bad experience which they kindly appreciated, apologised and gave us a voucher. They have more than improved. This cafe is now one of our firm favourites . Try it, you won’t be disappointed.

I stopped by for a cup of tea and had a toasted tea cake that was very dry. I would not order it again. The service was slow and there was no atmosphere in the restaurant.

Terribly slow service in the restaurant. Waited for 50 minutes after being advised our choice of order not available 20 minutes after the order. Sat and watched people around us get served first. Would never visit again

We had an absolutely amazing experience at Russell’s you are all so kind. We will come back as soon as possible. Thank you