Wendy's - Chicago

My experience here is always the same. they are always out of something. I understand that this is a problem that management has to solve. the service is slow, but they get my order right. this place can improve and be really good, as it is the only wendys around it.

I was a manager for Wendy and this Wendy is not ok the drive thu was long I still had to come in cuz my order didn’t have what i ordered plus it’s a long line inside the customers were irritated like we like the food but the service is not good at all communication and the team it self was not welcoming just like any ole restaurant nothing different I don’t like comen here cuz of this

Every time I come to this Wednesday, the wait is just ridiculous. The drive thru line moves super slow and will be all the way to the street and around the corner... if I go inside it takes someone 20 min to finally come and take the order and then wait even longer to give u ur ordered food. There be quite a bit of workers so I don't see why it should take no longer than 10 min. Max! Half of them don't wear gloves, there is no harness, masks on they neck they minus well not even have one but I gave this place a few tries to see if it got better and It got worse. I will be at a different Wendy's when I get it from now on !!! ????

Wait 15 minutes before someone acknowledged me. Then wait another 5 minutes before they took my order. Inadequate service. Long wait. Everybody was confused. Food was typical.

This restaurant would let us eat in dining room although several homeless people setup at various tables. I understand it's cold but they were not paying customers