The Fulton Market Co - Chicago

When we showed up for our confirmed reservation the restaurant was closed. No sign on the door. Lights on inside but no one there and the doors were locked. Very frustrating experience since the neighborhood was very crowded and most restaurants require reservations. We had to wonder around until we found another option. Please improve communication with your customers!!

The menu On the OpenTable site was not the menu that was available at the restaurant. The menu on open table needs to be updated as it is very misleading. We brought out of town guests here for what we thought would be a nice dining experience. The people at the restaurant were very nice but this is basically pub food and not it all what was shown on the OpenTable menu. It was a disappointment and we were left to find another restaurant at the last minute on a very busy Friday night of a holiday weekend.

Service wasn't good on a Sunday when they were empty. I couldn't understand why the servers were taking so long to come to our table or do anything. I doubt I'll be back but thankfully the food was good.

Service and ambience was very good. Loved the burrata shareable plate. Not impressed with the grilled octopus as it was a portion for one person. Overall the food items were tasty and the drinks were perfectly made, refreshing and well balanced cocktails.

I had a fantastic time at this restaurant. We enjoyed the unique atmosphere and the delicious food. The service from the waitstaff was top-notch. I'm glad we decided to dine at this establishment.