Dunkin' - Chicago

I had a disappointing experience at this coffee shop. I stopped by before a four-hour road trip to Detroit, and the employee wouldn't allow me to use the bathroom, despite being a paying customer. It's unbelievable. I really think we need to replace chain coffee shops in Logan with local businesses that truly care about and engage with the community.

I would give this place zero stars if I could. It's the worst Dunkin' in Chicago. The staff doesn't even bother to mix the iced coffee properly. From the moment you walk in, you can feel the lazy vibes from the employees. The only good worker was Darius. Overall, this place is terrible!

This is the worst place to stop for coffee. The woman who works in the morning is rude and makes customers feel very uncomfortable. I wish I knew her name so I could report her. People like that shouldn’t be in customer service. The establishment should be more careful when hiring staff to avoid such terrible service.

Got a laced latte for lunch. Went fast?.why? 60% or more pure ice. Same as Starbucks.

There at 10:45am: Not a single employee wearing a mask today, when I asked if they could put them on they both turned their back on me and one walked away. I left immediately without purchasing anything. I have reported this location to the IDPH, City ofChicago health inspectors and dunkin corporate. If you don?t want to wear a mask on your time fine, but in an establishmentwhere the food is out in the open to not wear a mask is not only violating state mandate, but violating basic human decency.There are plenty of great Dunkin Donuts near here, AVOID THIS LOCATION AT ALL COSTS.