Wendy's - Cheyenne

I ordered over lunch. they gave me the wrong hamburger and forgot to involve my riders in my combo.

My wife and I stopped at the Love's Truck Stop around 9:30p this evening to get some late dinner. Kim was personable, had a wonderful smile and we were able to talk a bit about how we love Wyoming, Cheyenne Frontier Days, etc. Appreciate the extra effort and getting us our meal quickly so we could drive through to Rawlins before midnight. We will be back! Thank you Kim and Wendy's staff.

Normally very good food, but tonight the chicken sandwich was very overcooked. my burger was great.

12:30 roll around and a few employees and I wanted a good burger, a little fast but delicious! Now Wendy really came to mind, so it started! When we pulled into the parking lot, I immediately noticed the VERY long line of cars coming from the car thru, along with the packed parking lot, “here we go” I thought well I noticed the line moved quite fast, but we decided to go inside, expecting a line from the door we were all greeted with an empty line and wait for us to order! When I was paid, my food was already bagged and in my hands... very impressed and particularly felt until I noticed that the rest of the crew had the same treatment! Very impressed by this customer service and the targeted experience! This speaks much for everything that goes with work shortage and everything else! Especially during lunch!!! Management should be very happy!!

I am still pleasantly surprised by Wendys and other “higher caliber” food sites. The cash register was very polite, well spoken, professional, efficient and the most important: I charged and served me exactly what I ordered. She was also helpful and patient when I didn't know where to look for a promo in my app. Great experience here as always! I could be wrong, but it seems that employees are well treated, they are a good business. What kind of concept?! They would think that everyone would have jumped on board, the loyal employee is a fortune, not already a liability bandcar, but it is painful in some facilities that is not the case... (I look at you... I could call a few, but I'm here to give credit where it's not point finger who knows? Maybe someone in the administration somewhere to read this will.