Cranage Hall - Cheshire East

A Wednesday in July, but very few diners and no atmosphere. Adequate food, but really pub grub at restaurant prices. But the staff, oh the staff! They all flunked the training course. “There you go.” Sorry about the delay” “what drinks can I getcha?” Nice people, but hopeless. Our second course arrived one and a half hours after sitting down.

This place is a must for all events gym a pool and plenty parking on site and the staff are awesome can't say much more come and sèe doe yourself no words can describe

We stayed over for my friends birthday. It was booked quite last minute but the hotel were very friendly and accommodating. The toiletries in the bathroom were lovely, room was super clean. Beds were so comfy and the room was large. The hotel was really quiet, no noise disturbance. Plenty of parking, beautiful grounds. Customer service was lovely and spa facilities were nice. And the breakfast was delicious! The reason for 4 stars rather than 5 is that the hotel is quite traditional in style and the bathroom could do with modernising however for the price in this location, and considering everything else, I'll be returning!

The rooms were extremely cold. There were black hairs on my duvet even though I do not have black hair. The bathroom had no heating and the lights were not working. There was brown dirt in the corners of the bathroom floor. The shower temperature was lukewarm and there was no ventilation. The reception staff were not interested in receiving feedback and seemed indifferent. During our group dinner, blankets had to be handed out because the room was so cold. The food seemed to be reheated. Overall, it was a disappointing experience. This was not one of De Vere's better hotels, and possibly one of the worst I have stayed in.

Stayed at de vere cranage for our wedding anniversary, to start with we had to walk through a wedding reception to get to our room which we had to walk through several times to leave the hotel , The room was unclean not be hoovered very very sparse no pictures on walls it had a double bed , TV , side unit for kettle etc and a chair , the ceiling in the bathroom the paint was peeling a hole in the wall , dead flies , broken lamp and the extraction fan made a squeaky noise constantly, I have contacted Booking.com but haven’t received an answer Total let down as from the outside the building is beautiful