Ciao - Cheshire East

We used to love Ciao and was hoping for an amazing Italian. Social just lacked that friendly, Italian feel. Service lacks warmth and personality. It was quiet enough to take the time to smile at least and engage with the customers. Food is nice enough but cold and not presented brilliantly. Tiramisu had hair in it and rubbish bag left in the hallway as you walked to toilets. One of my little girls banged her head and the bar staff just looked over and carried on laughing and chatting. Ciao used to make the children feel special and that’s why they wanted to eat there! Food is expensive for what it is.

Went for dinner early evening and the restaurant was really busy, especially as it was Sunday. Drinks served quickly and orders taken after a few minutes. Food overall was excellent, everything freshly cooked and decent portions. Service was friendly and attentive especially from the owner who looked after us really well and seems to have a lot of regular customers. Will definitely return.

We came here for a family meal. It's my second visit to Ciao in the last couple pt months. I won't be going there again and there are my reasons why: -I ordered vegetable pasta for main. It was cold, undercooked and lacked a lot of flavour. I'm just shocked that an Italian restaurant cannot get a simple dish right. -During my previous visit, I ordered vegetarian pizza. The base was soggy. There was too much cheese and the vegetables were wet like they were out of a jar. Very disappointing. -One person was left waiting for their meal to arrive. So ours arrived and his arrived 20 minutes later and still, it hadn't fully arrived as it was missing the dry tasteless vegetables. -We ordered hot drinks. They arrived late and were luke warm. -It's busy I get it but don't have a restaurant if you can't deliver to standards. Ciao Ciao!

Me and my partner visited here at the beginning of November and the service was fantastic. The food was truly delicious, true authentic Italian dishes. The staff were super friendly and attentive. We will definitely be back! Thank you again for a wonderful evening. We would highly recommend.

The menu was superb and we had an excellent meal for a very reasonable price. The service was good and the restaurant was packed which says it all really!