Monsoon At The Chequers Inn - Cherwell

I placed an online order for delivery and became concerned when the food did not arrive at the expected time. My friend called the restaurant to inquire about the delay, but the person who answered the phone was extremely rude. Not only did he fail to apologize for the tardiness, but he also used offensive language towards my friend. While I acknowledge that it was a busy period, there is no excuse for such disrespectful behavior. I will not be ordering from this establishment again.

The customer service at this restaurant is awful. After placing an order online and not receiving it, we called to follow up and the restaurant worker was very rude and showed no remorse.

When your food arrives and you can't distinguish which is the chicken madras curry and chicken tikka masala you know something isn't quite right. Both lacked in chicken, 3 pieces each) both had way too much watery sauce. Don't think I'll be using Monsoon again. Oh, the poppadoms were OK.

Beautifully spiced, fresh and non-greasy, with gracious service. Draft beers from the Chequer's Inn.

We ordered takeaway and it was all excellent quality. Really impressed with the new chef. Light crispy poppadoms with sauces, soft naan bread, flavoursome pilau rice and deliciously prepared mains. Clearly high quality ingredients used throughout which makes a big difference. We'll definitely be back again.