Ihop - Cheektowaga

The food was quite underwhelming. The eggs lacked flavor, and the portions of bacon and sausage were laughably small. The only positive aspect of the experience was our server, Liz, who was friendly and attentive; otherwise, I would have rated it just one star. I cannot recommend this place. Be sure to follow me for more reviews!

I ordered breakfast for my child and myself to enjoy at home. It was a cold morning, and I wasn't in the mood to drive anywhere or be around a crowd. Honestly, I was just looking forward to a nice, quiet breakfast that I didn’t have to prepare myself, but what I received was absolutely unacceptable. Is this what you consider acceptable to send out these days? Burnt food from IHOP? I’m really disappointed and disgusted.

The silverware was dirty, and the coffee mug also had stains. It looked worn out, with chips on the spout that make it seem like it needs to be replaced. Everything else was fine, except for the chicken that came with my mom's waffles, which was overcooked. She sent it back twice, but it returned in the same condition: dark and tough. The waitress claimed they had to cook it for 5 minutes to avoid serving it raw, but I find that hard to believe given the state of the batter.

I would like to give 3.5 stars. The food was really delicious and we enjoyed it a lot. But I GOT HAIR in my FOOD. I called them and showed it but the reaction was lame , and they said sorry just for formality. The service was okay but the staff could be more friendly.

Most of the staff did not seem to want to even be there. Shortly after walking in and before being seated, we were even told that they thought the manager was going to close down for the day because they got a little busy for lunch. There was one group of about 7 people seated when we arrived at 1 pm, with a group of three people waiting to be seated before us. It took 20 minutes to get seated, another 15 minutes for someone to take our order. We did not feel entirely welcome or even wanted during the entire experience.