Second Cup Café - Châteauguay

This is the perfect spot to enjoy your favorite coffee, smoothie, and snacks. The staff is very experienced and does an excellent job. Thank you!

I had an excellent experience at this restaurant today, thanks to a young man with glasses and a ponytail who provided outstanding customer service. He was incredibly polite and made me feel very well taken care of. Honestly, this employee deserves a promotion! I highly recommend this place—definitely a 10 out of 10 experience!

This is a beautiful, clean, and relaxing place! It's great for coffee or baked goods, but the rest of the menu is a bit pricey.

Delicious coffee and personal friendly. on the negative side we can sometimes not go in if we want to sit because the pupils take hours tables. Today 5 tables were recorded by one or two students on each table, books on tables and handbags with empty chairs of tables for 4 or 6. the students were there before we arrived and were there when we left an hour later. the administration must set a deadline for how many hours students can park at the tables with a cup coffee, so other customers can also use tables. whatever happens to libraries as study sites?

I am very sympathetic to the labour shortage that is affecting the customer facing industry right now and know that they are trying their best with the staff that they have. Issue is, the one area that cannot be compromised or be overlooked right now is cleanliness. This store has their priorities in the wrong places. The state of the Second Cup on Pierrefonds was terrible this morning: dirty sticky tables , soiled garbage area and even worst was the bathrooms the women's bathroom is out of order and the men's toilet was so putrid I couldn't use it . I haven't see a bathroom this bad in a long time. The only saving grace is that my coffee was decent. Please please put a focus on cleanliness at a time like this. The unboxing of the mugs cups you received could have most likely waited as the store had a total of 5 customers in the 2 hours I was there. I will not be going back anytime soon even though the location is practical.