Buffalo Grill - Chasse-sur-Rhône

That's not what it was. We kindly invite you to accept what you did not order celons your exact request. Next time. I'm tracking

Friendly staff, clean restaurant. I ate well and was served quickly. I highly recommend!

We came to dinner this Saturday. welcome. We ate very well. Excellent bath and respected cooking. Nice desserts. thanks to the professionalism of the new waitress

Excellent service, fast, alert, quality always at the rendezvous. Thank you for that moment.

Very bad experience this noon we booked a table around 10am for 12h15. we are more at the reception that we should have finished for 1:30 to return to work. After a quarter of an hour of waiting, our order is taken. The welcome salad arrives around 12h50. We still don't have the drinks of the aperitif, or the water. It is served 10 minutes later and there are 2 drinks that we must claim. dishes are served around 1:15 but not children. the fillings are not the ones ordered and there is no sauce ordered as well. We have to claim and be upset. order dessert while we finish our dishes. a dessert served with a dirty spoon that takes 5 minutes to be changed! at the time of admission to the reception, the manager gives us the note without asking us if everything was okay. I explain the meal. I was told she knew. the table having previously attached to the wood also had problems and had a reduction on the note. I ask why we don't. the director answers me when we missed respect and made a waitress cry, and it's okay if we don't return! Therefore, it does not reduce these cases. that we did better than lunch elsewhere next time, hallucinating. we get 5 € of discount and we are happy. I think behavioural training has learned in such a situation to keep its calm before the client and to apologize. I explain to him that I am obviously not the only discontented table because others complained today and when I consult the internet magazines I see that the problem is repeated at home. the director's answers are incomprehensible and incompatible with the values of buffalo we usually know. the comparison with the waiting time in my husband’s store when she’s going to make her purchases completely out of the way. We put the note and let the restaurant applauded by customers who certainly lived the same thing without dare to talk about it. the meal was good as in the other bison, but 2h for the dishes/dessert menu is a lot.