Red Rose - Charnwood

We have been coming to the Red Rose for about 20 years as a couple, with family and with friends. The service has always been great and the food is lovely. What I also love is the kindness shown to loyal customers. Not many businesses still respect loyalty but the Red Rose does. Thanks for many happy memories and great meals

Visited early doors, in fact there were no other customers in when we arrived. The older chap was at the counter when we arrived and we said hello to him as we came in, and confirmed our booking. The younger waiter joined him and we all said hello to him, a greeting which went unanswered. He showed us to our table without speaking to us and came back with the menus before we 'd even got our coats off. The tone for the evening was set then. He took our drinks order, answering impatiently when we asked what beer they had on. When he came to take our food order he glowered at us throughout and interrupted when we were ordering. Couldn 't bring himself to say please or thank you at all. Conversely, he was charm itself with a table of three women who had by now come into the restaurant, laughing away. I 'm not sure what his issue with us was the only thing I can think of was that he took exception to our wearing masks when we entered the place (we took them off when we sat down of course): the older waiter also seemed out of sorts, but he can be moody anyway. After he served the popadoms, which were damp but warm, as if they 'd been microwaved from frozen, the younger waiter seemed to twig that we weren 't happy with his attitude he may even have heard us say he wouldn 't be getting a tip. In any case, he managed to squeeze out a thank you . Too late, by then the evening was spoiled for us. Main course was served, OK but nothing spectacular we finished our drinks and went. I 've been coming to the Red Rose for years with family and friends and never had service like this. I won 't be coming back.

Had a meal here last night haven’t been for many years, and it was amazing, everything was spot on, from the service to the food will definitely be returning

Excellent service Front Of house. Glad the young lad Kash is back as he keeps on disappearing! food was outstanding and Waiters were very re-assuring. I also met the old chap (Kash’s grandad) he was a nice gentlemen. They were busy on the Saturday night where they remained calm and still managed to provide excellent service. Finished the meal off with a shot of baileys (complimentary) from Kash’s grandad. We really did enjoy it. The red rose in syston is HIGHLY recommended. Thank you very much one again!

The restaurant has declined in quality compared to before. The food and service standards have dropped, with noticeably less meat and lower quality in the curries. Portion sizes are smaller now, reflecting an attempt to cut costs. In a competitive market, there are better options with greater value for money and higher quality available.