Mas Cottages Takeaway - Charnwood

From the moment we walked into the restaurant to the moment we left, chaos was the name of the game. We had placed an order over the phone for collection at 7:30, only to find out upon arrival that they only accepted cash. Despite the nearby ATM, there was no clear system in place for collection and it was extremely hectic. Many customers were returning with incomplete takeaway orders. Despite asking about our order three times, we didn't receive it until 7:50. The quality of the food was not the best when we finally got it, and we will not be returning or recommending this restaurant in the future.

I decided to try Ma's Cottage for something different. It turned out to be a big mistake and a waste of £20. Our meal consisted of a large bowl of sugary dishes, essentially just pineapple syrup. The sweet and sour flavor was overwhelmingly sweet from the pineapple syrup, and the crispy shredded beef was drowned in the sugar. It was basically inedible unless you really enjoy the taste of pineapple sugar.

Disappointing. I have always enjoyed getting takeout from this restaurant, but my last three orders ended up being thrown away. The food was overly spicy (and not in a good way). I have been a customer here for about 30 years, but I am unsure if I will return.

I have had food from Ma’s kitchen, birstall before and I thoroughly enjoyed it. Tonight’s meal was by far the worst I’ve ever had, To the extreme where we just couldn’t eat it. It was disgusting. It tasted as tho it was warmed up from a week ago. Never again !!!!

We always order over the phone and have the food delivered always good food and delivery is always on time