Wendy's - Charlotte

I visited this location at 2:10 AM after a long day of work and was pleasantly surprised by the level of service I received. The drive-thru staff was incredibly friendly and informed us about some items they were out of. When we got to the payment window, the team members communicated how long our order would take and what we were still waiting for. One of the staff even made jokes when asking if I wanted a receipt. Given the late hour, I was impressed by the excellent service. Thank you for working those late hours, especially during this busy time of year. I definitely plan to come back!

The drive-thru line was long, but I was pleasantly surprised by how quickly I was served. The ordering process was efficient and accurate. The food was hot and fresh, and the fries were absolutely perfect.

The fries were served hot and fresh, and the chili was just perfect. What more could I ask for?

If I could give a zero rating, I would! I ordered a ghost pepper ranch sauce with my meal, and when I went to eat it, I found a strange, unsettling substance in the middle of it. They showed no concern for my worries about possibly getting sick!

I visited this restaurant around 2:10 PM after a long day at work, and I was really hungry. I wasn’t expecting the level of service I received. The staff were very friendly and informed us about an item that was out of stock. When we paid, they also let us know how long our order would take, which was helpful. One team member even made some jokes when I was asked if I wanted a receipt, which added a nice touch to the experience. I received outstanding service, especially for a weekday afternoon. Thank you for your hard work during this busy time of year! I definitely plan to come back.