Krispy Kreme - Charlotte

Awful experience. Sat in the drive-thru for 20 minutes. Ordered two chocolate iced donuts with sprinkles. Got to the window and they said they were out. The lady acted like she didn?t care. Most inattentive staff I?ve ever seen.

Got there and the machine was down, was told it would be about 30 min before I could get any glazed. I was not going to stay but it actually didn't take that amount of time. Which means I got extra fresh doughnuts!!!?... Every one was very nice and attentive, except for one guy that left the counter and didn't tell anyone. But another lady told me she would be right with me and proceeded to tell him he needs to tell someone when he clocks out for a break. All and all, everything was fine. Hot fresh doughnuts, life is good. ?

Went in to grab a birthday box of donuts (day after my birthday). After I told them what I wanted, they just sat there and started talking. One of the young ladies grabbed a box but seemed kind of confused on what she should do (i don 't mean this in a negative way). So, finally, after a couple minutes or so, one of the workers finally started handling it. She *rung me up* made my box and the other young lady made one too. I 'm not sure if she made it for me or for the gentleman that came in as I was leaving because as I got across the parking lot, he had come out of the building too went to his car. They weren 't rude but it was still a bit off putting that they couldn 't put off their conversation until after I left. Or talked while working on my very simple order. Yes, if I had stood there much longer, I may have spoke up or just walked out. Likely, the latter because I 'm not one to say much to people who have to handle my food, even if I can see them. Do better folks.

Great experience, the lady who helped us was so friendly, laughed, made the visit fun. Walked in and ordered and the hot n ready sign came on and she took our plain donuts back and gave us fresh ones!!! She was really a great worker!!!!

We ordered two dozen of Krispy Kreme Finest made fresh donuts and were not disappointed. Also got their coffee box. Good sweets and a hot drink.