Jersey Mike's Subs - Charlotte

Update: I want to mention that we live next door to another location, but we go out of our way to visit this Jersey Mike’s. The subs here are absolutely incredible!

I don't typically write reviews for chain restaurants since they tend to be pretty similar, but I had such a great experience here that I felt compelled to share. There's no need to go into too much detail, but given the circumstances during my visit, the staff would have been justified in being in a bad mood. However, they were both friendly and courteous. Midway through my sandwich, one of the employees asked how everything was while wearing a big smile (he already knew the answer!). When I told him it was delicious, I could see that he was genuinely pleased that I was enjoying my meal. I'm truly impressed.

This is a solid Jersey Mike's location. I've probably eaten here about ten times. Like all Jersey Mike's, it can be a bit slow if you order in-store, so I usually opt for online ordering now. They typically have my order ready ahead of the scheduled time. I also appreciate that they have a designated pickup area for online orders, which is great.

I had a BLT, OMG it was so good!! The bread was very soft, they didn't skimp on the bacon and with the vinaigrette sauce and mustard. It was the best. Also got the Philly chesse that was seasoned, they didn't skimp on the meet either. Great customer service. I'll be back.

I stopped by on Tuesday, 12-7-21 to get lunch for my dad. It was his 1st meal after a medical procedure. He LOVES Jersey Mike's big kahuna! He was saying #56 before we walked in. I didn't catch the name of the lady who took our order (older of the 2 women), but she took care of us. My dad wanted some extra spice on his sub. I didn't think he needed it, but we wanted to give him what he wanted. She agreed to add a light amount; think it was something like ctr (a red condiment). She made sure the guy who made my dad's sub only added a light amount. They were busy as it was lunchtime. I saw the employees juggling delivery orders, bulk orders, walk-ins. By the time my dad was ready to go, his order was ready. It may have already been ready. The lady who took our order apologized for not getting our name.