Foxcroft Wine Co. Dilworth - Charlotte

The Dilworth location has always exceeded expectation; however, if you are fortunate enough to dine with Chanel, she can offer you a wine excursion that is unmatched in the Charlotte area. I could not speak highly enough of the experience we had at Foxcroft with Chanel.

Refer to my friend ‘s , Ruth , review for why I’m leaving this one star. I would leave 0 if I could . Horrible and unacceptable experience . My friend and I were discriminated against .

My friend and I checked out this location yesterday evening and we had one of the most disappointing experience. The service was simply horrible. To start off we began with a male server that never checked back we had to flag him down every-time. Then he just disappeared and we got another server she was sweet, but once again disappeared with no communication. After that things really went down hill. The two servers (male female) that were taking over in the late evening were some of the rudest people. Keep in mind we were left without a sever for almost an hour. We tried to order more donuts and flag the male down and his first words was who’s your server we explained we didn’t have one. Once again we were left stranded no server no service. I had to go up to the register inside to ask for a knife and the female server made the rudest comment by saying for a donut I proceeded to say well yes it’s a big donut . She acted as if a guest asking for a knife was a chore. Finally we flagged down the manager and explain the piss poor service we’ve been receiving. She gave a fake apology and took off a whopping $5 off our check!! $5 is not enough for the night we had especially when we spent almost $200. As minorities we felt very shunned and it’s hard not to bring race into it when we are watching white guests get checked on, brought things with all smiles and giggles. The two servers that were working that night had no problem being kind and providing excellent service for other tables but us. My friend and I will not be coming back here and spending our hard earn money just to be ignored and disrespected. We will be contacting higher management about this situation it was unacceptable.

A must for Charlotte wine lovers, amazing selection of wine from around the globe with very knowledgeable and professional staff to help point you in the right direction.

Delicious food, beautiful atmosphere but would have loved them to turn up the thermostat. Ate with our coats on. Our server was a bit quirky but all in all, awesome. Will return.