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Przekaż informację zwrotnąFriendly advice: Be cautious with your card. Last week, I ordered a meal for $13.26. When I signed the receipt, I only crossed out the tip section, not writing off the total, but today I noticed my card was charged $23.26—an extra $10.00. This wasn’t a mistake. I've been a loyal customer since 2008 and have always enjoyed the food, but I've noticed the quality has declined over the years while the prices have gone up. I never expected to be treated this way after being a consistent patron. I took a photo of my receipt and emailed it to my credit card company.
I just had my last order from Hopsing's. I ordered a small Curry Chicken with Onions. They gave me a large size and added the extra charge to my bill. It appeared to be the same size as a small, but in a large container which was filled up with a lot of RAW baby carrots. The onions were still attached to the stem. I could barely taste the curry, and this was the first time I've ever had to add salt to Asian food. I also ordered a small Spare Ribs. They gave me boneless ribs instead. Boneless ribs taste quite different from ribs with the bone in. That's why I never order boneless. The egg rolls and the rice were ok, but the entire order was covered in grease. I'm talking about thick, dripping grease all over the outside of the containers. And finally, the delivery person did not stop talking on his cell phone when I opened my door. He just handed me the receipt and signaled with his hand for me to sign, but he did not offer me a pen. I recommend China Dragon.
Edit: For the sake of fairness, I’m posting this review on 6/11/20. Many restaurants go through hard times, so it’s possible they were just having a particularly bad day or that the chef had left the country. I hope this is just a temporary issue. However, I won't be returning to find out.
I ordered my food at 5:03 a.m. today and at 6:16 I called her restaurant and was told that just receive the order and I would have to wait another 40 minutes for the delivery. I called back and told him that I waited for an hour and decided I didn't want to command him. he cried and hung on me. when I pay with a credit card, they seem to deliver my order in time when I pay with cash the order “lost.” they have lost 2 customers. very rude and totally ridiculous.
I'm not a reviewer. I've done probably 5 in my entire life. According to the employee who I spoke with on the phone, they just reopened Monday, so I get to be the first to review the new management. Let me also preface this: I have 15 years of experience in Food service. I know what rotten food smells like and would not say this if it weren't true. Sad to say, my food was rotten. I work all day, so when I order delivery, I like to order at least two meals worth of food. My pork lo mein smelled like it was not kept at a safe temperature before cooking. The beef and broccoli smelled like fish. They both tasted sour. The wonton soup wasn't rotten, but was not flavorful at all. I called them back to tell them what was going on. After being told I would receive a call back, they then asked me if I could bring the food in to them at my expense so they could inspect it to see if it really is rotten. I am unable to leave my store during open hours. They proceeded to ask me what time I get off and that I can feel free to bring it in after I get off work so they can inspect the food. I wasn't going to do a review, but then that conversation happened. I'll bite the bullet and lose $30. Case and point: Go spend your hard earned money elsewhere.
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