Chipotle Mexican Grill - Chantilly

Every time I left, there's something guacamole or salad missing. I don't think their employees are well trained. Usually I go 2 different chips twice a week, this location in Chantilly or one in Fairfax from Main Street. I wish these employees could train at the Fairfax location.

Great food and happy service team. The remaining room needs some reworking. And maybe the beverage department can be moved in front of the toilet. Large parking space.

I also ordered a batch of tortillas, which they claimed were not included in my order. I paid for guacamole as well, but that was missing too. When I asked for my missing items, the staff refused to assist me and simply said "sorry." They accused me of not ordering correctly and then denied me the items I had paid for. When I asked for the employee's name, they refused to provide it and instead handed me a business card for the manager, suggesting I could file a complaint. Overall, the staff was unfriendly and inefficient. Their behavior was rude and discriminatory. This establishment should be shut down!

I've been in this Chipotle location twice in the last few months. On the other day they seemed to recover from a great rush. They told people they were from the chicken and it took 20 minutes to make more. I went with plan b and got steak instead.

I alway enjoy my lunchtime favorite at chipotle. It can be very busy at lunch time, and I try to get there either before or after the rush. There food is always freshly prepared. They have issues with keeping things tidied up on the preparation station at times. Don?t think I haven?t mentioned this to them constantly. Food born illnesses are real. But I haven?t ever gotten sick eating there.