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Przekaż informację zwrotnąDon't eat here! Food falls on dirty counters and they still serve it!The employees take food that fell on counters, claim they are clean and try to serve them to you. When you deny food that fell on dirty counters, they put it back in the hot plate to serve to someone else. Absolutely disgusting.I ordered the Peking chicken, wanted pot stickers and egg rolls. One of the pot stickers fell on the counter and she picked it up and put it in my Togo container. I called her on it and said no you don't do that. She argued with me claiming the dirty counters were clean. When I told her I no longer wanted anything but the Peking chicken, she took the pot sticker and put it back in the hot bowl to serve to some one else.Then she refused to give me the managers name.Absolutely disgusting. Lost a long time regular customer.
Bourbon chicken had lots of fat on it. No apology from them when I brought to their attention. Offered me something else. Music on intercom was loud!
I was just dismayed at the lack of customer service by the staff. No acknowledgment, and a terse response from the front end cook.
Stopped in this afternoon to have a late lunch and I opted for the two half entree meal with fried rice. I chose sesame chicken and firecracker shrimp. As usual the rice was good and the entrees were both hot and tasted great.Two things that I enjoy about Leeann Chin is that I know what to expect and I am rarely, if ever, disappointed as their food quality seems to be consistent. The second thing I enjoy is there hot mustard which is so spicy that it clears your sinuses.When it comes to quick serve Chinese I truly believe that Leeann Chin is better than both Panda Express and Hy Vee and I'm not comparing it with places such as Rainbow or PF Chang's. Visited again late last week and while I have no issue with paying extra and realize that food cost has risen, however, the entree portions seem to be getting smaller just look at the photos from last year on the left to last week on the right.
Food is okay, service can be a bit slow. Just be prepared if you go through the drive thru window it will take some time, so be patient.