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Przekaż informację zwrotnąI love the Mod pizza concept and have been in love with their from the start. But they need customer service training for their employees badly. Two girls behind the counter chose to play with receipts and (unnecessarily) replenish dough (ungloved I might add) while three of us waited for service for 15 minutes. We were really patient. The mistake we made was asking them to use gloves, since we already observed her pulling off her gloves to collect more dough from the back... dough touched her hands and her shirt. We just left... Horrible service which is probably why the place tends to be empty whenever we go around lunchtime. Time before that, another chick burnt all our pizzas. SMH...
I hate everything about having eaten here. My tastebuds still aren’t talking to me from the betrayal of having tried this place. I wish I could go back in time and have never walked in. My life would be better for not having the memory of what I ate, and the price I had to pay for my torture. Salad is super small, my pizza was made wrong, and it was incredibly sad at how little toppings are added that nearly 40% of the pizza is just underwhelming dough. The cheesy bread was the saddest thing I’ve ever seen (also mostly useless dough) and completely cardboard tasteless. My son wanted to stop here saying “you can never go wrong with pizza!” And walked out asking to never have to eat here again. Please stop giving pizza a bad name.
Everything was delicious and quick! Bobby was amazing and super friendly! Will come again for sure!! Also, prices are really good!!!
Ordered two pizzas for family movie night and they were both loaded with salt. Immediately after one bite I almost vomited. The kid who made the pizza threw what appeared to be a fist full of salt and pepper on each one. You could easily see the pepper once you realized what happed and it looked like big globs of black flakes throughout the pizza since the salt and pepper are premixed, that means there was a ton of salt as well. It tasted like you swallowed a teaspoon of salt in one bite. Not a pleasant experience. Had belly cramps the rest of the evening. My last pizza was completely black on the bottom and hard as a brick. Not sure what is happening at this location as it used to be great.
Wanted to try something new, found it by googling. First impressions were great after visiting the store, but i did not get any help from the pizza maker, I had asked for help but was not getting any answers hence ended up adding wrong items, and one of the worst pizza's i ever tasted. Its not like store was busy, it was empty and we were the only one there. I expect some help when you guys have plenty of add ons. Need to work on this otherwise you will never get 2nd time visits. I am definitely not coming back to this store. Taste wise it was ok, not that special. Gorgonzola Cheese 1/10, the worst cheese ever Grilled Chicken 7/10 Spicy Chicken Sausage 8/10 Mod 8/10 Double Dough 8/10