Papa Kelsey's In Tw - CHAGRIN FALLS

Food was not good, we bought 4 sandwiches and they all were not good. 3 of them were pizza subs w/extra sauce and extra pepperoni and there was neither on any of the sandwiches. My ham and cheese with extra ham do not have extra ham, the bread was really dry and they forgot to give us our order of spicy fries the first time my husband went in. I called from the parking lot to let them know about our missing fries and the little girl who answered the phone was not very professional.

Food was okay, very overpriced. Atmosphere is terrible, service terrible. Place is dirty, workers chatting constantly without cleaning or working. Do not recommend, avoid this.

I'm a doordash driver, and pick up from them frequently. They're always nice, and one time they gave me a free sub because they had a cancelled order (and I guess they appreciate how patient I am waiting for orders to be ready). It was a very satisfying lunch. Thanks, guys!

If you've never tried their subs you got to do it I've never had pizza there but their subs are outstanding

Tried to get our order correct twice and still couldn't manage it . We ordered delivery for this heavily priced food because our family is new to the area and wanted to try it . A few key points is I was texted to confirm the order when the order showed up it was missing more than half of what we ordered so we called they seemed ok to help us and we asked for it to be redelivered as we paid for that and our order was missing and wrong . So they agreed takes a while to get here finally does . First thing I notice is the gal dropping it off is wearing real short shorts I get it's hot but this is a buisness delivering pizzas. I thought among the missing order this doesn't seem like a very professional buisness. She tells me how they upgraded a drink and I thank her and pull in the food and wouldn't you know it food is still missing and wrong again ! We don't even bother saying anything else at this point just laugh and collect our losses .Lol this food also tasted like maybe a step up from boxed pizza no seasoning , sweet sauce and I guess cheese to cover the blasphemy what should be pizza hidden under it. Don't go off the pictures on the website because you won't be getting that . I'm disspointed we wasted family nights take out on this and will definitely not be eating here again not only for the service but the lack of regard and unprofessional atmosphere and gross food . That's a no from us boss . Better off with dominos .