The Whitehart - Central Dr, Hornchurch

As soon as the OWNERV disappears EVERYTHING goes down hill. Fast! September 22nd 2023, 2x jollof orders, 1 Remy shot, 2 soft drinks ordered my jollof rice was fine but the beef was HARD, HARD! Could not even cut through with the knife. The bartender said she changed it herself not hygenic) and put another softer piece in the same bowl. Returned with another piece of HARD BEEF and refused to exchange it saying ,vthe Manager is not there. Each time I order MEAT from here , there's an issues with it being under cooked and hard. In the past, the owner was happy to fix any issue. The minute he isn't around, it's hell on earth here. Very disappointing! The owner doesn't need to micro manage for good service to be given. He needs to overturn this staff until excellent service can be provided. Terrible service!

One of the best in Erith and at a great location too for a night out Food: 5 Service: 5 Atmosphere: 5

Food presentation was top notch and it tastes as good as it looks. Staff were nice and friendly, would definitely be returning Parking: Parking can be problematic as the restaurant is just by the street junction. Paid parking available at adjacent street Service: Dine in Meal type: Dinner

While the food was delicious, and the waitress helpful,the ordering process was long and laborious. You order via the QR code on the tables and if you needed more food/ drink during the course of the meal, you still have to engage with the code. Thought the items were overpriced. Service: Dine in Meal type: Dinner

First order of one cocktail and one small portion of tozo suya taste nice although very expensive at £30.99. Second order I ordered another cocktail with the small chops for £15 where the dish arrived with the missing wings which they substituted with a dry meatless chicken leg without any notice. I did raise the issue with the substitute twice but nothing came of it. I spent £70 in total and as you can imagine left unsatisfied. If you don't have something on your menu inform the customers before requesting payment and ask if the substitution is okay please do not decide for me without any communication.