Mcdonald's - Castle Rock

There is no point in submitting a breakfast mobile order if they do not want to arrive before 6:30 o'clock. as soon as the time starts, it's all driving----thru. I ordered the breakfast through the app, arrived just after 6:30 a.m., parked at the parking lot on the handy and 20 minutes later, I had not yet eat my food. ins restaurant gone and 4 people waiting. no one works on the counter. I couldn't wait any longer or else I would be too late for the work. I've never been eating my food and looking for a refund.

Employees were polite, fast with us their customers, and they got the order for the first time. my child and I were glad to have stopped at mcdonalds. Thank you.

Ordered through kiosk and asked for cups at counter.lady who was sleeping floor gave us cups with her hands inside cups.We asked for new cups and she got a real bad attitude. So we complained to management then lady came over to our table and tried to start a fight with my wife and started yelling lies.manager let it happen. Then a manager from the cook area went over to lady who gave us cups and were staring at us.and of course our food came out 100% wrong and full of extra salt.we asked for no salt because of my husband's high blood pressure but management allowed all this retaliation to go on.We were never offered any kind of apology or solution to the problem.i called and talked to a different manager who just came on duty and he said he would look into it but never offered a solution. Again this kind of behavior is taught at this store and when it happens in front of management they look the other way and condone it.putting all that extra salt on my husband's food could have killed him but was anything done...nope.im gonna post this everyday until justice is served for trying to kill a customer out of revenge.

Flies! The food was fine but I've never seen so many flies in s restaurant. I mentioned it to the staff and they agreed but didn't know what to do about it. I asked them to let their manager know. If the flies are dealt with I'll remove this review.

Would give this place zero stars if I could. Food is always ****. Service is absolutely the worst I've ever gotten in my life. The store appears to be run without a manager cause if you ask for one they all pretend to not understand. I will never return to this location again and suggest you do the same. There is another arch across 85. If you're in Castle Rock choose anyplace other than this dump or suffer the regret. This place should be closed! You will never ever get my business again. Even if I was starving to death! Garbage. This establishment is garbage!