Morrison's Cafe - Castle Point

My husband and I always shop in Morrisons at the weekend. Occasionally we treat ourselves to lunch while we are there.Their food is always very good and well cooked. They have a large choice on the menu and friendly staff.

I ordered Steak Pie, Mashed Potatoe and Peas. Was told it was the last one left!! Staff member bought plate of food to my table but did not even attempt to clear away debris from previous diner. I looked at my plate and it was one of the most unappetising sights I have ever seen.. Dark green Peas, a large dollop of dry mashed Potatoe and a Pie that had a broken top with the dry gravy burnt to the edges...I then dipped into the said Pie and it was stone cold and congealed. I called a staff member over and she said I will sort it out for you. still ignoring all the used crockery on my table and the mess). She bought it back 45 seconds later with a bit of steam coming from it. The small jug of Gravy was by now a thick gloopy and lumpy mess, The Potatoes were even drier and the Peas the same. I would also like to comment on the dirty Cutlery which I have complained about before to the staff and was told its because it 's been through the dishwasher!!!! so has mine at home but it doesn 't come out with stuff stuck to it! I used to order the Eggs Benedict until they stopped toasting the Muffin and the sauce just soaked into the bread which just left a soggy mess. Needs a big improvement and some Customer Service training for the lazy staff!!!

We have always liked the flying start but haven’t had one for ages diet so after being good decided to have a treat Wrong they change the menu now you get a builders, light or veggie one a few others, so we decided on the light. After getting our coffees and waiting and waiting for someone to take our order and your drinks getting cold. Waited for about five minutes not bad our breakfast came up well the egg was just thrown on it was half a rasher of bacon, sausage not the same and the hash brown was disgusting. Why change a good format if builders come in they usually pick what they want. Bring back the flying start, this breakfast is terrible

Found food quite dry. Felt as though had been cooked awhile and heated up. Shame eaten before and had a better meal

This place deserves a few better reviews and we were suitable impressed with the breakfasts. The place is light and airy with plenty of seating and the staff were quick to clear tables where customers hadn't. There is a good choice of sandwichs, snacks, cakes and a lovely separate section for the children where they can chose a sandwich, piece of fruit and three snacks plus a drink all for £3. The hot food is ordered at the till after you have selected anything else you require. There is plenty of choice on the breakfast menu even eggs benedict which my husband chose and loved. I chose a small breakfast and as i don't eat fried eggs i could chose to substitute it with another item. Once you have paid you are given a number to display on your table so as soon as your food is ready it is brought directly to the table and though it was busy week only waited about ten minutes which i don't feel is excessive. The coffee is exceptional good and my husband went back for a second cup and he is very fussy about his coffee. The staff are all extremely pleasant and friendly and nothing is to much trouble and they must be doing something right as the place was so busy.