Wendy's - Carrollton

Visited this Wendy’s late at night and the employee at the drive through window was extremely nice even though the electronic equipment was down that’s used to accept credit or debit cards. She was still so polite!! The food was not greasy and I give it a Grade A

Wanted to dine in, order kiosks were not working correctly. Were told that there was no one to work front register that we could use drive thru.

Passing through LaGrange and evidently folks in this part of GA are deaf. Went through drive through and the speaker blasted me to other side of my car. Food was good and service was quick.

So the manager in training was on the phone and then the manager Destiny got on the phone and said there’s nothing she could do about my order she could’ve put nothing in my bag and I should have to take it up with DoorDash instead of dealing with her she said she doesn’t have to deal with customers. She doesn’t need the money, when I spoke to a friend of mine, that is a GM she got highly upset and started whining and crying. She said that she bagged every order for DoorDash and she asked a Dasher to let us know that the food that we ordered was not available because they have ran out to the Dasher the Dasher said look, I can show you my reviews I’ve never had this happen I’ll always call the managers name is Destiny she said that she will be there till 11 and that the GM will be there at 6 AM in the morning and she would give him a call before I had the chance to talk to him The main issue was we ordered two baked potatoes and they only have one and then put fries in the container. They said that they substitute fries for a baked potato because they are the same price. I said that doesn’t make sense. It’s like I ordered steak and you give me chicken. The managers name is Destiny. She said she’s not worried about losing her job because it’s all against hers no wonder the companies on the break bankruptcy employees like that

Parking: Plenty of parking and an adequate number of handicap parking spots.Wheelchair accessibility: I was able to navigate the restaurant fairly easily but the bathroom was tight for my electric wheelchair and I really got a workout.