Little Caesars Pizza - Carpentersville

If I could give 0 stars, they would forget my drink for the Call of Duty Combo plus sauce for the crazy bread when I told staff to wait a second was suspended. Never back.

I commanded DoorDash that they forgot my drink, so I called and talked to an employee and landed on the phone

Must wait more than an hour to get our orders. It's still being told for 10 minutes. We only order from here because it is closer to home, but this place needs really better service.

So it is true that you get what you pay! They could be the lowest cost pizza and used to be good, but how many things in this country, quality has gone out. 1. They claim hot 'n ready....last 3 visits had to wait up to 15 minutes (forgive yourself behind a lot in a small room with no wearing mask employees not even wearing gloves...yikes). 2. Today's visit that probably was my last, the pizza looked and tasted as if it was made much earlier a day and reheated. The crust was close to burned and chew/hard and thus had to be cut off. The upper part was definitely boiled (or cooked twice). Looks like I have to go on or get home delivery for a good and decent pizza!

I normally enjoy Little Caesars but this location has some of the most incompetent and blatantly rude employees of any store I've ever visited, that is if they even acknowledge your existence. Don't be surprised if you wait at the register for 10+ minutes waiting to get your order taken, even if you try to get their attention the employees will look over at you, not say anything, and return to whatever it is they were doing (standing around or pretending to look busy). They will actively ignore customers even when the store isn't busy just so they don't have to work. Purge the current staff and get some people in there who actually care or just shut the place down.