Domino's Pizza - Carolina Township

I want to take a moment to express my utmost gratitude to Katie at this Domino's store for her exceptional assistance. I encountered an issue while attempting to place my order through the app, and Katie went above and beyond to ensure everything was sorted out promptly and efficiently.Her professionalism was truly appreciated as she patiently guided me through the process, resolving the problem with ease. Katie's dedication to providing outstanding customer service was evident throughout our interaction, and her friendly demeanor made the entire experience pleasant and stress-free.Thanks to Katie's assistance, I was able to enjoy my delicious Domino's meal without any further delays. Her commitment to ensuring customer satisfaction deserves recognition, and I am incredibly grateful for her assistance.I highly recommend Domino's, not only for their delicious food but also for their exceptional customer service, exemplified by individuals like Katie. Thank you once again for your outstanding support!

I have had the WORST EXPERIENCE EVER… The driver DELIBERATELY LEFT MY PIZZA ON THE GROUND. He delivered it early, didn’t contact any phone number we had on file, and drove back to the store. I spoke with AUSTIN PUTNAM, the “franchisee” and he said that it’s DOMINO’S POLICY/CULTURE NATIONWIDE TO LEAVE IT ON THE GROUND even though he’s just a “franchisee”. He saw nothing wrong with the driver’s actions even though that driver has had countless complaints against him. This is the second time that we have had this driver. The first time, he ASKED IF I ALREADY TIPPED HIM AS SOON AS I OPENED THE DOOR, then proceeded to drop my food ON THE GROUND while he was pulling it out of the bag. But the “franchisee” sees nothing wrong with this type of behavior in his employees. I asked him if we were on a recorded line and he said “Yes”. I will contact Domino’s Corporate about this incident and see if they feel the same way. The woman who picked up the phone at the store had more empathy and was understanding about the situation, but when the “franchisee” took over the call to “mediate” the situation, he made it much much worse. I appreciate the product itself from the cooks at the restaurant, but until this is resolved, I will not be a customer “nationwide”.

So drain my Free points and leave.off the free item. What happened to the good service? We certainly tip when we don't pick up. Not our only.option for pizza so if the FREE is a joke then we won't even bother.

The driver must was high on meth or crack are can't read clearly ordered online and if I type in my address from my end ite on Domino's end as well I'm pissed poor customer service they almost took me back to the old me

Service and delivery drivers were wonderful. We had an 11 pizza order for a birthday party. They quoted a 45 minute time frame for delivery and it was way less than that. The pizza was hot and steaming when it arrived literally! So fresh and all the guests loved it! 10/10