4 Aces Kitchen Cocktails

I went here with a couple of friends for dinner after work one day, the bar there a nice but the rest of the restaurant was a little open and cold but still nice. I had the greek pizza and a peach froze', they were delicious! Our waitress was attentive and we had a great time, I'd go back and recommend. As mentioned in other reviews, there is an automatic 18% gratuity added regardless of the number of people in your party.

I was extremely disappointed in the level of Service and professionalism I received from the Staff and Management at 4 Aces. I called to book their Whiskey Room and spoke with an Employee named Dawn who took down my information for the reservation and told me that my reservation was put down and someone would call me back to confirm. Since I am an extremely busy person it was a few days later that I realized no one called me back to comfirm. So I called back and spoke with a manager the day before a dinner party of 30 people was expected to show up only to be told that Dawn never entered my reservation and the room was now booked by another customer. Now I’m left in a panic to find somewhere else to host 30 people with less than 24 hour notice. The manager offered me nothing but an “I’m Sorry “ and next time I need to make sure I asked to speak with a manager to ensure my reservation is booked as it was my responsibility and not his or the employees. I will never step foot back in the 4 Aces and I’ll be sure to let everyone with an ear know if my terrible experience with them!

Lobster was really overcooked, I overheard an employee complaining about me saying so. I believe his name was Rodger. The atmosphere was wanting to be a fine dining experience with an Apple Bee's vibe. Overall, I wouldn't spend my money here and I don't plan to in the future. Take the money downtown or in another city because this isn't the place to go.

Terrible customer service. I placed an order at 4:22PM. I received a conformation email and the money was taken out of our bank at that time. My wife went to pick the order up at 5:00 PM and they hadn't even started the order. The girl my wife talk to was rude and disrespectful. There are 100s of restaurants in Greenville to choose from and they all have 100% better service. We will not be returning and will let our friends know this is a place to avoid. I regret I have to choose 1 star to submit this review because they don't deserve any stars!

Busy place today but again, really good food and fun wait staff. I tried Corned beef and Swiss on rye sandwich and it was HUGE and delicious. I chose slaw and onion rings as my side and I’ll do it again. I told my dining companion that it was a “come back” meal—I will DEFINITELY “come back” for this same