Yr Hen Dderwen Wetherspoons

I visited this restaurant in Carmarthen during the morning. It was very busy as the Women's World Cup was on, but I managed to find a table. It took a little while to be served, which was understandable given the crowd. The food was delicious and served hot. The rear area of the restaurant was spacious and there were toilets upstairs, leading out to a lovely beer garden. This establishment seems to be the hub of the town, but it is well-maintained and offers good food at reasonable prices.

I 'm a frequent visitor to Wetherspoons pubs. In recent months I 've been to pubs in Swansea, Cardiff, Birmingham, Maidenhead, many in London, and probably a few others. I know what they are and also understand what they are not. Generally the staff are eagle eyed, they keep a look out for customers that need serving at the bar. If the pub is busy then staff are busy trying to deal with customers as quickly as possible, all of this while also dealing with orders placed via the Wetherspoons App. Regrettably none of the above applies to the Hen Dderwyn in Carmarthen. Frequently there will be just one staff member serving customers at the bar, while others stand around watching and yacking. And even then there are two speeds, slow, and extremely slow. This isn 't a one off incident, I visit here fairly often, and this is almost normal even when there are very few customers waiting at the bar. This week, 10 minutes at an almost empty bar just to get one pint of beer. This pub recently underwent a major reburb. They now need to invest in some staff training and motivation. Staff shortages is the usual excuse. No it 's not. There also seems to be a bit of an aversion to clearing tables. I don 't get it. If someone delivers food or drinks to an area of the pub, then why go back empty handed?

I don't know what's gone wrong here. Usually my first port of call for food when in Carmarthen but standard of cleaning up after customers has dropped dramatically. Spoke to member of staff and was told apologetically that they were short staffed. To be honest for such a busy time I only saw around 6 members of staff. Two struggling to serve at a very busy bar. Three running around up and down the stairs bringing the drink and food orders to the tables. 1 struggling to clear the tables. Come on Wetherspoon's sort yourselves out. It's getting the same in my local Spoons too

I have visited this restaurant many times before, but this afternoon was absolutely terrible. Despite a recent upgrade to the building, I would not recommend dining here. When we arrived at around 4pm with our granddaughter for a meal, we found that nearly all the tables were covered in dirty glasses and used plates. We ordered some food, and as we walked to our table, we noticed that the kitchen was full of dirty dishes with leftover food piled high. Our food arrived quickly, but it was disappointing - the burgers and chips were dried up. We only continued eating because it was a special treat for our granddaughter, who thankfully enjoyed her decent sausages. This restaurant definitely needs to be inspected by the health department as soon as possible.

I visited Wetherspoons in Carmarthen on Friday, August 11th, at around 3pm. I ordered two American burgers with chips, and an 11-inch pizza. The pizza was enjoyable, but the burgers were disappointing. They were thin and the rolls tasted like cardboard. I have been a regular at this Wetherspoons and have seen it go downhill. Despite a lovely refurbishment, it seems to be neglected now. The cleaners are cutting corners, and the overall quality has dropped.