Ihop - Carlitos

Tina was our server. She was friendly and attentive. The food was good. My bourbon glazed chicken had great flavor but very few mushrooms and only broccoli stalks, not florets. Overall, it was a good experience.

We were taken to our table quickly, and ordered right away. The food was really good and came out very fast. The waitress was kind and friendly and attentive. Everything was clean and she was busy cleaning tables in between waiting on us. Very pleased with everything!

It took 10 minutes to put in my food order, 30 minutes for my food to arrive, didn’t get the hashbrowns I ordered and my coffee was cold. Will not be coming to this location again.

I was kinda skeptical at first due to previous reviews, we went on a Saturday morning, restaurant seemed cleaned and in order. We sat down, waitress ask us for our drinks, she came almost immediately with our drinks. We took time to order, because it was a group of 6, and we wanted to order everyone at the same time. She (waitress) took our food order… and we waited for almost 30-45 to get our food. During this time she was on top of us, asking us to see if needed more drinks. Good thing is that we all got our food together at the same time and food was still warm-hot. Overall I give a 3.8 out of 5 stars. Service was good, for they really took a while to prep the food.

I feel I go into establishments with an open mind. This place disappointed me. Walk in and was seated almost immediately, things quickly went down hill server didn't say hey were out of this or that I ordered a simple burger and was told we don't have any burgers so I ordered something else and they were out of that as well. Service was ok but everyone who came in to eat was seated in the same section of the resturant. Food was cold and had to wait forever for it to arrive management could learn a thing or two on how to run a business.