The Balti Cuisine Cardiff

I really like this place, the personal is friendly and there is a really good selection of vegetarian things so good to have a proper choice. they will also not make dishes on the menu if they can be a mother distributor.

I really like this place, the staff are friendly and there is a really good selection of vegetarian dishes so good to have a proper choice. They will also make dishes not on the menu if they can Mutter paneer being one example.

Cannot fault the food it's lovely. But, if you order a delivery be prepared to add 30 mins onto the time quoted. It's happened twice now. The service is good, the tandoori mixed grill is excellent and so is the lamb bhoona. Food excellent, delivery time bad. It IS worth it though.

The food itself is really good, but I ordered paneer dish and they sent some veggetable curry instead. We called them and complained and fair play they sent another one within 15-20 min so I got excited to get my favourite dish and? Another box of vegetables with 6 little cubes of paneer My boyfriend wasn’t complaining on his curry because he could find nice pieces of meat in and I ended with two boxes of veggies in sauce!

We ordered the set meal for 2 people and are thoroughly disappointed. We are not fussy and rarely complain or send back food but a spoonful from each dish was enough. The meats in each curry were dry and the sauces were tasteless- you really couldn't tell much of a difference between the types of curries. The naan arrived cold and soggy also. I did phone to explain how disappointed we were and to say that all of the food is still sat in the containers and will go uneaten. I even offered to return it the following day! The customce I received was terrible... rather than being empathetic, they informed me of how busy they had been that night (not really an excuse to be honest and that no one else had complained so he couldn't understand what could possibly be wrong with the food. He said that he would perhaps be willing to give us a discount on our next order (will absolutely not be reordering!!! And eventually told me he would consider refunding us £5!!!! We have wasted all of the food and £30... terrible customer service, terrible food. Do not waste your time and money with this place :