Greggs - Cardiff

Love greggs and this is my local store always n8ce in there the staff and helpful open early even on Sundays so love that will run in morning get it fresh while fully stocked .have noticed that they havnt changed their selection of cakes for a while and might have to consider this to keep up with what's out there today its getting a bit monopulous now other than that great greggs store miss tje women that were too but the men doing a great job

Food is good standard Gregg's but the service is terrible. So understaffed. There's usually one person serving while one other person potters about out back. It's not unusual for the queue to be out of the door. If your on a half hour lunch break and people ahead of you are ordering coffee your done for.

No bread at 1400hrs, no baguettes either and none available for a freshly made one either. Always the same in the afternoon. I dont know why they stay open after lunch time

In my opinion, there are the best Greggs! Mostly because I worked there, but the staff there always try to do their best. I see other reviews saying that they are understaffed, which is true, but this cannot be helped because there are many parents trying to care for their children and Greggs offers only 16/20 hours contracts for regular team members (which is why I had to leave staff always try hard, despite setbacks they can not control, e.g. delivery late, delivery not to all and other problems that can arise with customer service. Eat always for perfection baked! Remember Gregg's food is not a hot counter! Cut it off! Otherwise you will be taxed like the law! 'Freshly bake' is as it is! If you can wait 15/17 minutes, ring the store and ask that some are put in: beloved work there, I wish I had full time, otherwise I would have stayed forever! Well done!

Absolutely love to go here my favorite greggs, the staff are amazing soo chatty and very bubbly always sets a smile on my face!