Denny's - Carbondale

We liked eating here years ago, till they switched to chorizo and then we started getting bad experiences.With traveling around we needed eating at a few other Dennys restaurants and it has been good.We tried here again and it was horrible.The waitress was nice, but that was it.Me and my wife ordered full order of loaded nachos, pot roast sandwich and loaded bacon cheddar tots.With my sandwich, I asked to add green peppers and a side of the boubon sauce, with onion rings, menu said .89 for onion rings.Wife got the loaded potatoes and loaded nachos in a full order we could share.The tots where ok, seemed like the missed half of the toppings.The full order of loaded nachos came out in a bowl with the nastiest greasy meat on it and nothing else.When asked the waitress, she said they normally come in a bigger platter, she took back and they just threw some sour cream on same order and a side of jalapeños.Still 1/4 or less the size a full order should be.Hard to screw up loaded nachos, but bravo, they managed to do so.The pot roast sandwich was plain and soggy. Brare sandwich and they gave me a side of onions, which was supposed to be on the sandwich and no peppers, when I asked about the side of bourbon sauce she said it was in the bowl, which was the au jus sauce that came with sandwich.Bill was still for a full order of nachos and 2.19 for onion rings when menu said .89We where polite the whole time, but aggrevated on how bad everything was messed up.They only thing that was not messed up was the glass of water, which I am surprised they used tap water instead of water from a mop bucket, to completely screw up everything.We where not alone, it seemed like everyone else's order was messed up also.

Great food, love the new menu choices. Staff did great with multiple tables and only 3 people working.

While the place was clean and everyone was friendly, there was only one server working and I had to wait over half an hour to place my order and get my food

Im giving 2 stars because the service was horrible. The food was great but took forever to just get anyone to take order. We were given an empty ketchup bottle and never asked if needed anything else.

Didn’t even get part of our orders. Food was burnt to hell but we sat waiting for 40min so it came out cold. At first we were told we’d get 20% off but that was before I waited 10min after getting our already cold food for silverware. Some of the glasses were dirty so we didn’t even drink them. Told this to the girl at the front and the manager comped the whole shabang. They literally just need leadership and organizing and they’d be fine. Worst service I’ve had by far.