Latte Da Coffee Shop Gifts - Captiva

I honest wouldn’t even give them 1 star but had no choice. Not only are they the rudest people ever but they are unsanitary! The ice cream wasn’t even good. Don’t waste your time. Drive a few extra miles into Sanibel and go to Pinocchio’s or Joeys Custards.

We spent over a month here and I will not be returning. I feel many people are feeling this as well. Not good for a small island and few tourists. After the hype of FL due to Covid settles down this area will be hurting for business as they already are.... You can feel it with the lack of workers and quality of food. Regardless of the houses pricing wise. This place feels cold due to non Americans running it and that's okay because everyone experiences different personalities from where they are brought up. These people are from Ukraine. I'm sure very nice people but they won't greet you with warm how y'all doing southern hospitality! If that offends you go somewhere else. What really struck me was the lack of love your neighbor in this area. The businesses seem to be against each other. We experienced very rude comments multiple times from people working in the restaurant industry. This is coming from a restaurant owner in Dallas that sold shop after what Covid did to so many owners. When you walk around a small town you want to feel warm and welcomed. The presence in Captiva is cold and lacking vitamin D which is supposed to make everyone happy right?! The ice cream was good nothing to ride home about these people don't make money selling ice cream they are hopefully here to make Captiva a better place. To give people hope in a uncertain time. From restaurant owner to restaurant owner you don't get rich serving coffee and ice cream. Be nice to people that's what grows your business. Won't be returning. Especially anywhere on Captiva. There are so many other countries that are begging Americans to spend money in there countries. Feel the future and go where you are best treated.

: I love to spend local but please don't bother with this one. Even Starbucks is better than this spot

I walked in only 10 flavors. I ordered mint chocolate chip shake he said that will break the blender . I said can I have a cookies and cream shake he sighs and puff and said fine. He said to person front me can you not read because he asked if he can have a sample. there was a no sample sign but small so the man did not see it. only exact change or credit . the shake was not good all milk no ice cream. he starts to roll his eyes. if I could I would give him a zero star rating. WORST customer SERVICE have EVER!!! very uncomfortable.would NOT RECOMMEND!!!

I had to give at least one star if I could I would’ve given ZERO. We walked in at 9:30 because all other places were closed for ice cream. There was like 8 flavors. A big group in front of us ordering coffee. The man behind the counter would take each individual person order at a time. So it took forever. While he was waiting for each order to be done he was washing dishes in front of everyone. I understand it was almost time for him to close but it was the only ice cream shop still open so they obviously we’re going to get business. It was our turn and my brother asked if there was samples there was a tiny sign saying no samples that he did not see. The man said in the nastiest tone “can you not read.”Then the first person in our group had a oreo milkshake he let out the biggest sigh when we ordered that. Then we ordered another one and he was still mad the girl felt intimidated to order. Then we wanted a mint choc chip milkshake he said no it’ll break the blender. So she just had the cookies and cream one which was the milkiest grossest shake. Not only was the man the rudest but the service was so slow.Also to add he was complaining about the payment. He said exact change or credit card. How do you not have any money in your cash register. Oh was it because they were already closing?