Subway - Capitol Heights

My sandwich sandwich was delicious. Plenty of meat and veggies. Service: Take out Meal type: Lunch Price per person: $20–30 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Chicken Bacon Ranch, Salads Recommendation for vegetarians Highly recommend Vegetarian offerings Not sure Parking space Plenty of parking Parking options Free parking lot

Very pleasant staff and well-made sandwiches! Service: 5 Atmosphere: 5

The male worker at this Subway was very rude and never honors any coupons Subway prints out. For example, I had a buy footlong, get one free coupon. My son wanted The Great Garlic sub. Bacon comes on the sub, as listed in the ingredients that is advertised on their menu. He tried to say that this is extra and there is an additional charge. He also said that the coupon does not cover this. I told him that my son didn't request extra bacon, he just wanted the sub as it was listed on the menu. He got very nasty with me, and I told him that I would report him to the corporate office and left. I went to another Subway and they honored the coupon and these young ladies were very professional and gave great customer service. The restaurant was very clean and the food was neatly organized. DO NOT SUPPORT THIS SEAT PLEASANT LOCATION!! The man is very rude to customers in our community, doesn't honor Subway's coupons as written, AND CHEATS and ROBS CUSTOMERS BY OVERCHARGING FOR ITEMS THAT AUTOMATICALLY COME ON THE SUB!!

On 6/22/23 at about 1:30pm, I went to this subway location for the first time. To my surprise, I was verbally attacked, insulted and disrespected by a ignorant female staff who felt very comfortable doing so. As I discussed with a male staff who was assisting me with my mom 's order. I noticed the lettuce he was about to use looked old. So, I asked if I can get it from the other container. This is when the female staff said, You 're picky, right? But you 're using a coupon . I said, Excuse me. Yes, I am . I was baffled by her unprofessionalism. If subway provide coupons for customers to use, then I 'm going to take advantage of it and shouldn 't be criticized or attacked by staff for doing so. Her poor behavior is definitely unacceptable. It was unnecessary, offensive, embarrassing, inappropriate, disrespectful and highly disappointing. She strongly needs customer service training. In the meantime, she shouldn 't be allowed to interact with customers. I 'm glad, I was able to express how I felt about her poor conduct before exiting. The nerve of her to attack me like that because I asked for better lettuce. I 'm paying my money and have a right to be picky. Because of her, I will never go to this location again. I hope the manager reviewed the store video.

On 6/22/23 at about 1:30pm, I went to this subway location for the first time. To my surprise, I was verbally attacked and disrespected by a ignorant female staff who felt very comfortable doing so. As I discussed with a male staff who was assisting me with my mom’s order. I noticed the lettuce he was about to use looked old. So, I asked if I can get it from the other container. This is when the female staff said, “You’re picky, right? But you’re using a coupon”. I said, “Excuse me. Yes, I am”. I was baffled by her unprofessionalism. If subway provide coupons for customers to use, then I’m going to take advantage of it and shouldn’t be criticized or attacked by staff for doing so. Her poor behavior is definitely unacceptable. It was unnecessary, offensive, embarrassing, inappropriate, disrespectful and highly disappointing. She strongly needs customer service training. In the meantime, she shouldn’t be allowed to interact with customers. I’m glad, I was able to express how I felt about her poor conduct before exiting. The nerve of her to attack me like that because I asked for better lettuce. I’m paying my money and have a right to be picky. Because of her, I will never go to this location again. I hope the manager reviewed the video.