Mcdonald's - Canton

As a former employee of mcdonald of 2 years. I try to understand with waiting times and employees. but this place is just terrible. in the last 2 weeks I have more than 30 minutes in the trip waiting 2 times. because of the barrier in the running gear they cannot leave the line even if they wanted. the staff on the morning tends to be friendly, but the closing staff is always rude, even if as a costumer I always have a smile and tries to be as beautiful as humanly possible. only to complete it from a customer who waited for a DoorDash order in front of me for more than 10 minutes. no one would come to the register to help the 3 people waiting for order. make you enjoy yourself and drive the additional 5 minutes to the mcdonald’s on the exit 19!

I've recently visited this location twice, in the past couple weeks. I haven't set foot at this location for over two years prior to these recent visits, because of poor service. I pass by five days a week to go to and from work. But it seems like things have not changed. Both times I came, the scenario was very similar. I walk in and someone is at the counter waiting to or placing an order, so I walk over to the kiosk and place my order. Both times I completed my order well ahead of the person at the counter and my number is at the top of the list, yet they complete the orders below my number before mine. On the last visit, in fact, they served two orders below mine on the list and I waited over 15 mins from the time I completed my order at the kiosk. On both visits, all I ordered were fries and a burger. So it's back to not visiting this location again.

I have twice in the past month tried to get food here using the mobile app which had been so fast and efficient at every other location that I have tried. This one just fails miserably. Today I ordered and sat in my car for a couple of minutes to give them time. Then after standing in the lobby for 11 minutes I finally asked someone where my order was. Turns out it had been sitting in the bag for 7+ minutes but no one bothered to bring it to the takeout counter.Whoever owns this location desperately needs to bring in a new team to run it

I ordered a McDouble, and small fry. It took me 25 minutes to receive my food in the store while they continuously moved the drive thru line. When I received my food it wa an wrong and when I asked for the manager who bagged my food he sent for the other manager who appeared to be doing new hire paperwork. Hands down the worst customer service. I will never visit this location again.

It was morning time so very busy my order was correct hot and served as quickly as possible we of course went through the drive-thru. But everything was correct even down to the jelly l requested. I would recommend this Mickey D's. Enough said..