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Przekaż informację zwrotnąThis is the second time I have a bad experience here, actually. The parking lot is quite narrow and the attitude of employees somehow is inappropriate while producing service. I understand the problem is the outsourcing procedures but actually are there any ideas ?
The worst experience I ever had at a store. I went there a couple if time and noticed that the service is not so great. The last time the guy taking my order literally told me to go home and that they did not have any coffee available for me all of that while laughing with his colleagues. The place is also always crowded and noisy, if you wanna work there earphones are a must.
Not enough cake for us. We are 12 people but cake prepared inly 10pcs.
Coffee is excellent but it seems to serve especially teens. No middle-age are usu seen here.
We are 2ppl coming over around 8PM, not crowded inside at the moment (I saw upstair all empty, few tables downstair, tables outside are empty too) but the staff stopped us from outside saying that they are full and stop receiving customer even I told him that I saw many tables are empty and We even not allowed to sit outside !!!!??? Why ? We really dont understand. Just come over to others Phuc Long in Hanoi or HCMC then you will know what is called “FULL”. Maybe their business is too good to need customer.